Privacy Policy

1. Introduction

Zentra Capital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using our Site, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website (such as the "Book a Call" form)
• Subscribe to our newsletter or mailing list
• Request information about our services
• Communicate with us via email, phone, or other channels
• Apply to become a client or investor

This information may include:

• Name and title
• Email address
• Phone number
• Company or organisation name
• Investment experience and objectives
• Financial information (for client onboarding purposes)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website addresses
• Pages visited and time spent on pages
• Date and time of visits
• Click patterns and navigation paths

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information
• To process applications and onboard new clients
• To send you updates, newsletters, and marketing communications (with your consent)
• To improve our website, services, and user experience
• To analyse website usage and trends
• To comply with legal and regulatory obligations
• To detect, prevent, and address fraud or security issues
• To enforce our Terms of Use and other agreements

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data
• Contract: Where processing is necessary for a contract with you
• Legal Obligation: Where we must comply with legal requirements
• Legitimate Interests: Where processing is in our legitimate business interests and does not override your rights

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website and conducting our business (e.g., email services, hosting providers)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our clients and others
• Regulatory Bodies: To comply with financial services regulations and reporting requirements

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• To satisfy legal, accounting, or reporting requirements
• To resolve disputes and enforce our agreements
• For the duration of any client relationship plus any applicable statutory retention period

When personal information is no longer required, we will securely delete or anonymise it.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Staff training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Restriction: Request restriction of processing of your information
• Portability: Request transfer of your information to another party
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with applicable law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. Marketing Communications

With your consent, we may send you marketing communications about our services, insights, and updates. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly to update your preferences

Please note that even if you opt out of marketing communications, we may still send you important service-related messages.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

Zentra Capital
Email: admin@zentra.capital
Location: Dubai, UAE

15. Regulatory Information

Zentra Capital operates as a managed account service under Yellow Fin Asset Management Pty Ltd (ACN 607 959 580), which holds Australian Financial Services Licence (AFSL) 485667 issued by the Australian Securities and Investments Commission (ASIC). We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).